Privacy Policy

At Donna AI Receptionist, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email, phone number)
• Business information (company name, industry, size)
• Payment and billing information
• Communication preferences

We also automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Improve our website and services
• Send technical notices, updates, and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security issues

3. Information Sharing

We may share your information with:

• Service providers who perform services on our behalf
• Business partners for co-branded services or promotions
• Law enforcement or government agencies when required by law
• Other parties in connection with a business transaction

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@donnareceptionist.com.

6. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.